Latest from the Blog
Measure twice, cut once, weep daily
Remember when you could just buy something? You handed over money in exchange for goods or services and that was it. But now we are pursued forever by the furies of online shopping, service metrics. And so it goes on and on. The comforting notion that all this data has value, that the overhead inContinue reading “Measure twice, cut once, weep daily”
The crosses of old grey churches
And it’s September and we are back. Book of the month I have mainly been reading comfort fiction to quiet the Stone Monkey but catching up with Backlisted.fm I listened to the excellent episode on Gaudy Night by Dorothy L Sayers and so I paused the podcast and reread the book. It’s well described asContinue reading “The crosses of old grey churches”
Efficiency
In my last blog post I said that whilst greater efficiency may reduce the number of staff needed it does not work if you try to do it the other way round, that is cutting staff numbers and expecting greater efficiency. But assertions are not evidence so let’s show the consequences of cutting staff withoutContinue reading “Efficiency”
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Mark O'Neill 